Shipping and Returns Policy

About Shipping Location
Before placing your order, we kindly ask that you take a minute to read about our shipping process👇.
We are a studio that brings together various artisans, and our collaborators are located in countries such as China, Germany, the United States, the United Kingdom, and more, with additional locations being added over time. Therefore, we cannot guarantee that every item will be shipped from a single fixed location. However, in order to minimize your shipping costs, we will choose the most efficient shipping method to ensure that your order reaches you safely and securely. If you have any questions about the shipping location, please feel free to contact us👉wittywilding@gmail.com. Thank you for your understanding and support❤️.

Refunds are not available for packages that are delayed or not delivered on the expected dates.

Please be aware that we have no control over the speed of shipment or customs clearance for international orders.

For non-customized orders, we accept returns within 14 days of receipt.

To be eligible for a return, all items must be unused, in their original packaging, and in new condition. Once we receive your return, we will inspect each item and issue a refund if they meet these criteria.As a small independent business, we do not cover the cost of return shipping. Please send your returns to our address in Germany.

For customized orders, we do not accept returns.